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Birch Gold Group Review – is it Worth It?

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Welcome to my comprehensive Birch Gold Group review…

Birch Gold Group has been in the precious metals business for close to 20 years.

With age and experience, Birch Gold developed into one of the most trusted names in the precious metals industry.

The privately held company has consistently ranked among the top-rated precious metals dealers in the United States.

World-class customer service and excellent customer support seem to have contributed the most towards Birch Gold’s impeccable reputation.

Transparency, professionalism, focus on customer education are additional factors that have earned Birch Gold Group trust among investors.

Birch Gold Group might be a good choice if you are in the market for a credible precious metals dealer to assist with gold purchases for your self-directed IRA.

This Birch Gold Group review article looks at everything you need to know about the company before investing.

Birch Gold Group IRA – All You Need to Know

birch gold group review

Company Overview

Birch Gold Group was established in 2003 and is headquartered out of Burbank in California, with its offices set right across the street from Warner Bros. Studios.

There are two branches in San Francisco and Silicon Valley, but these handle just a fraction of the company’s business.

As a full-service precious metals dealer and gold IRA provider, Birch Gold Group sells physical gold, silver, platinum, and palladium to US collectors and retirement savers.

The company’s precious metals catalog lists several IRA-eligible precious metals for retirement savings and popular non-IRA bullion and rare numismatic coins for collection.

A team of over 60 precious metals professionals guides Birch Gold clients through different options for investing in precious metals.

The company has a dedicated IRA department to cater to retirement savers looking to diversify their retirement portfolios with IRS-approved gold or other precious metals.

Birch Gold’s precious metals specialists are well-known for their intelligence, experience, and professionalism.

This is perhaps the reason Birch Gold has excelled in customer service for years.

As a result, the company receives mostly positive reviews from satisfied customers and high ratings from reputable independent consumer protection organizations, including Better Business Bureau, Business Consumer Alliance, TrustLink, and TrustPilot.
Birch Gold Group Products and Services

Birch Gold Group specializes in selling gold and other precious metals to investors interested in diversifying their financial portfolios.

Birch Gold also has an in-house IRA department dedicated to precious metals IRA and gold IRA rollover from existing retirement accounts.

1) Precious Metals Dealer

As one of the leading dealers of precious metals in the United States, Birch Gold Group sources quality yet affordable gold and other precious metals for its clients.

Their online catalog presents several different options of precious metals to choose from.

Note that while Birch Gold Group is a reputable gold IRA company trusted to handle clients’ precious metals IRAs, not all their products are IRA-approved.

Fortunately, the company has an in-house IRA department to help retirement savers include the most suitable precious metals in their self-directed IRAs.

For the purposes of this Birch Gold group review article, we will mostly list ira-approved precious metals.

  • 2021 Australian ¼ oz. Gold Florin
  • Gold American Buffalo
  • American Gold Eagle (bullion)
  • American Gold Eagle (proof)
  • Canadian Gold Maple Leaf
  • Gold Bars and Rounds
  • Gold Gyrfalcon
  • Gold Polar Bear and Cub
  • Gold Rose Crown Guinea
  • Gold Twin Maples
  • Valcambi CombiBars
  • 2021 Australian 2 oz. Silver Florin
  • America the Beautiful Silver Series
  • American Eagle (bullion)
  • American Eagle (proof)
  • Canadian Maple Leaf
  • Silver Bars and Rounds
  • Silver Gyrfalcon
  • Silver Polar Bear and Cub
  • Silver Rose Crown Guinea
  • Silver Twin Maples
  • American Platinum Eagle
  • Platinum Bars and Rounds
  • Canadian Palladium Maple Leaf
  • Palladium Bars and Rounds

2) Precious Metals IRA Service

As a broker, Birch Gold Group facilitates the precious metals IRA process for clients looking to include gold and other precious metals in their self-directed IRA account.

There is an in-house IRA department specializing in precious metals IRAs.

Experts in Self-directed Independent Retirement (SDIRA) help retirement savers with existing IRA accounts roll over their funds to gold Iras.

The following retirement savings plans are eligible for rollover to precious metals IRA with Birch Gold Group:

  • Traditional IRAs
  • Roth IRAs
  • Simplified Employee Pension (SEP-IRA) plans
  • Thrift Savings Plan (TSP)
  • 401(k) Plans
  • 403(b) Plans
  • SIMPLE IRA Plans

In most cases, the client’s traditional IRA custodian or employer-sponsored retirement savings custodian isn’t licensed to allow gold IRAs.

In which case, a new self-directed IRA should be set up, and an IRS-approved custodian contracted to handle the paperwork for the particular account.

An IRS-approved storage service will hold the physical precious metals.

a) Preferred Custodians

Birch Gold Group maintains a strategic partnership with America’s renowned precious metals IRA custodians for custodial services.

Still, the company states that they are willing to work with any gold Ira custodian the client may choose.

They recommend Equity Trust and STRATA Trust Company as their primary gold IRA custodial services.

There are several advantages of working with Birch’s preferred custodial service partners, including vast experience with the particular investment option, solid reputation in the industry, and competitively low fees.

b) Preferred Depository

For storage of the physical precious metals contained in the gold IRA account, Birch Gold specialists recommend three secure IRS-approved storage facilities.

  • Delaware Depository
  • Brink’s Global Services
  • International Depository Services

These reputable depositories offer their clients several secure storage locations with popular choices, including California, Delaware, Los Angeles, New York City, Salt Lake City, Seal Beach, and Wilmington.

b) Minimum Investment & Fees

Birch Gold Group will ask you to buy at least $5,000 worth of precious metals if you wish to take physical possession of the precious metals.

For Birch Gold Group precious metals IRAs, the company will require a minimum investment of $10,000.

Most clients liked right off the bat that Birch Gold openly discloses all its service fees.

This level of transparency is not enjoyed with most of the company’s competitors.

It is worth noting that Birch gold Group fees will vary depending on the choice of gold IRA custodian and gold IRA depository.

Below are the fees you can expect, assuming you choose to work with Birch Gold Group’s preferred custodial service and depository service partners.

  • One-time fees: $50 (IRA account setup) + $30 (wire transfer)
  • Annual fees: $75-$100 (custodial management) + $100-$150 (storage)

3) Special deals & Promotions

Birch Gold frequently offers special deals and promotional pricing on qualified purchases.

New gold IRAs funded with over $50,000 automatically qualify for a complete waiver of all the first-year fees.

Birch Gold also offers free shipping for cash purchases exceeding $10,000.

Perhaps, the deal that will get most investors excited about Birch Gold is the company’s offering of up to $10,000 in FREE precious metals.

You may have to contact Birch Gold to confirm whether your purchase qualifies for the free silver bonus.

Promotions and special offers may change over time. You may have to visit the Birch Gold Group official website to find out the current promotions and special deals.

The Pros

1) Reputation

Birch Gold Group is one of the most reputable gold IRA companies in the precious metals space.

With a well-established track record in customer empowerment, excellent customer service, dependability, and transparency, it’s little wonder that the company receives glowing customer reviews.

Their website also displays the company’s exemplary ratings earned from top consumer advocacy groups.

This includes outstanding ratings from Better Business Bureau, Business Consumer Alliance, TrustLink, and TrustPilot.

2) Overwhelming endorsements

Birch Gold Group has had the favor of working with several notable celebrity endorsers, including Ben Shapiro, Steve Bannon, and Newt Gingrich.

Ben Shapiro is perhaps the most talk-about Birch Gold endorser, with the company recently gained significant airtime on the Ben Shapiro Show.

Birch Gold Group uses its airtime to educate US investors on leveraging physical gold as an offset to a possible market collapse.

3) World-Class Customer Service

Birch Gold Group prides itself on maintaining a perfect track record for customer service.

According to their website, Birch Gold claims to have helped over 10,000 customers protect their retirement portfolios with a precious metals retirement account.

Mostly positive customer reviews with excellent ratings suggest that birch gold prioritizes customer service. Hence, most customers were pleased with the level of quality service offered.

Birch Gold hits that its secret for offering world-class customer service lies in staffing.

The company’s professional team is claimed to have impressive resumes and vast experience from top corporations like Citigroup and IBM.

Birch Gold staff have been described as courteous, knowledgeable, professional, and very patient with clients throughout the entire process.

Representatives rely almost entirely on telephonic communication with clients.

This kind of 1-on-1 care enables Birch gold experts to provide personalized customer service, factoring in individual client’s goals.

With delicate use of email communication, Birch Gold Group are able to steer clear of pushy sales tactics.

4) Comprehensive Educational Resources

Birch Gold Group maintains a laser-beam focus on client education.

The company maintains an informative website that explains the basics of precious metals investing.

Beyond the basics, the Birch Gold team of knowledgeable precious metals experts publish insightful tips and insider information through fact-checked news and educational articles posted on the company website.

In part, Birch Gold group’s client-education focus has helped add to the company’s overall credibility.

5) Buyback program

When it’s time to liquidate your Birch Gold metals retirement account, Birch Gold may ask that you give them first refusal.

As the leading precious metals seller, Birch Gold Group is also a major precious metals buyer, and they may have a ready market for the metals.

Thanks to the company’s dedicated buyback program and department, customers don’t have to worry about finding a buyer for their precious metals when it’s time to sell.

The company promises to offer competitive prices for a direct buyback from its customers.

Note, however, that, the current market price for your precious metals may be different from the value of your initial purchase.

Birch Gold may not guarantee that their “above average” offer will translate into a profit.

Of course, you are free to refuse their buyback offer and choose to sell your precious metals to a different dealer.

6) Crypto IRAs

Birch Gold is a full-service precious metals dealer with years of experience in gold IRAs.

The company specializes in helping retirement investors purchase gold bullion coins, gold bars, and IRA-approved silver coins and bars to be added to a self-directed IRA plan.

However, Birch Gold recently expanded into Crypto IRA with the launch of BitIRA, its subsidiary company.

This timely development into the cryptocurrency market uniquely positions Birch Gold Group above its peers who don’t work with Crypto IRAs.

Unfortunately, Birch Gold Group investors cannot hold their precious metals and crypto assets in the same IRA account.

Still, gold retirement savers looking for other smart options to diversify their retirement portfolios will find the Crypto IRA offering to be favorable.

They won’t have to go through the tedious process of vetting Crypto IRA companies.

Ready to Take Your IRA or 401k to The Next Level?

Birch Gold Group is the leading dealer of precious metals in the United States – the ‘LeBron James’ of the precious metals industry.

Click on the button below to start diversifying & growing your IRA with Birch Gold Group…

The Cons

1) No International Branches

Birch Gold Group offers its services to US investors only.

As a trusted financial service company in the United States and perhaps the leading precious metals dealer specializing in gold and silver IRAs, you would expect Birch Gold to envision a move into the international precious metals market.

A few of its competitors have taken their business international to help international investors include precious metals in their investment portfolios.

Reviews, Ratings & Customer Complaints

Birch Gold Group has many positive reviews on consumer advocacy sites like Better Business Bureau (BBB), Business Consumer Alliance (BCA), TrustLink and TrustPilot.

The company takes pride in being the industry leader in precious metals and has been consistently rated highly on customer service, professionalism, and transparency.

Below is a compilation of the reviews, star ratings, and customer complaints from 6 of the top independent consumer advocacy agencies.

1) Better Business Bureau (BBB)

Rating: A-plus

According to the Better Business Bureau (BBB), Birch Gold Group has been a BBB accredited business since 2011.

The company’s recent three-year report Is exemplary, having maintained a clean record with the BBB.

This includes meeting accreditation standards, maintaining acceptable business practices, and resolving consumer issues promptly.

In the complaints section, Birch Gold Group fell short in two categories:

  • Advertising and sales (75% of the complaints)
  • Problem with a product or service (25% of the complaints)

Overall, Birch Gold Group is rated at A-plus by the BBB.

This high rating is primarily due to the low level of complaints filed against the company and timely response from the relevant representatives.

2) Business Consumer Alliance (BCA)

Rating: AAA

The high customer satisfaction rate influenced Birch Gold’s high rating with the Business Consumer Alliance (BCA).

The company doesn’t have a record of consumer complaints currently filed at BCA.

We found that the company had resolved two complaints filed in the past—one of the complaints involved a full refund to the complaining customer.

In our opinion, Birch Gold representatives responded thoughtfully to customer complaints concerning a misunderstanding with the melt value and actual value of the precious metals.

Birch Gold Group, LP is rated “AAA”, having maintained an outstanding performance with noteworthy scores on BCA’s Complaint Resolution Index (CRI).

3) Ripoff Report

It’s not unusual to find large Gold IRA companies having a history of ripping off clients of their hard-earned retirement investment money.

Despite its massive client base Birch Gold Group maintains a clean reputation with no history of robbing clients of their investments.

According to the RipOff report, Birch Gold outperforms most of its peers and receives mostly positive customer reviews with the highest ratings.

4) TrustLink

Rating: 4.9/5 stars

TrustLink gives Birch Gold Group a high star rating of 4.9/5 based on 126 birch gold reviews as of 6th April 2021.

Here are a few birch gold group reviews posted on TrustLink:

I bought some Kennedy half dollars, some Morgan silver dollars, and some Walking Liberties when silver was 17.50 an ounce. Now silver is 27.62 per ounce buy their offer to do a buyback is less than I paid for it!!


The concept of precious metals in our IRA appealed to us, but we knew nothing about how it would work. It was a completely new world to us. Fortunately, we found Birch Gold Group. Their team took the time to educate us on everything from A to Z.

-Jeff C.

It took nearly 2 months for my old 401k to get the funds moved over to my IRA, but the guys at Birch Gold Group stuck with me through it all. I want to say THANK YOU to the whole team, including Jeremy, Nick and Susan.

-Mike J.

5) Trustpilot

Trustpilot gives Birch Gold Group an excellent rating of 4.8/5 stars based on 117 birch gold reviews as of 9th July 2021.

Here are a few birch gold reviews posted on Trustpilot:

We are so happy we contacted Birch Gold for our transition to a Precious metal IRA.

-Keith Stillwagon

I was ready to sign up to roll over some of my retirement funds to metals. Birch was very thorough and answered all my questions with patience and straight talk. I’m very comfortable with my decision to have a little money in a different basket.

-GB -United States

For a first time precious metals buyer, Birch Gold Group made the process really fast and easy. From start to finish, they were there to help and guide me through the process and answer any questions I had. I received 5-star treatment.

-Dan-United States

5) Glassdoor

Rating: 4.5/5 stars

With a near-perfect score of 4.5-out-of-5 stars on Glassdoor, Birch Gold Group stands out from its peers in terms of employee relations.

Reviews from both former and current employees reveal that Birch Gold goes out of its way to create and maintain a positive relationship with its employees.

Many Birch Gold employees wrote that they felt good about their role in the company and were able to focus on delivering quality customer service.

Final Thoughts: Is Birch Gold Group a Good Fit?

Birch group is truly a quality company committed to providing superior financial solutions to investors looking to buy precious metals for physical possession.

Customers may purchase precious metals to include in their self-directed gold IRAs.

In conjunction with their sister company, BitIRA, Birch Gold Group gives retirement savers more options to diversify their retirement accounts in digital currencies.

Only a few other gold IRA companies offer precious metals investing alongside crypto investing.

We recommend Birch Gold because it is one of only a handful of legit gold dealers that have their clients’ best interests at heart.

Countless reviews have praised Birch gold group’s outstanding customer service team for their professionalism.

When it comes to the overall reviews and ratings, Birch Gold maintains an outstanding record with top independent reviewers.

Birch Gold is undoubtedly a good fit if you are looking to buy gold and silver coins and bars worth more than $5,000 for personal investment or $10000 for gold IRA investing.

Ready to Take Your IRA or 401k to The Next Level?

Birch Gold Group is the leading dealer of precious metals in the United States – the ‘LeBron James’ of the precious metals industry.

Click on the button below to start diversifying & growing your IRA with Birch Gold Group…

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David is a professional gold investor and trader, cryptocurrency analyst, and blockchain vehement. He has written articles, technical analysis, market analysis, books, broker reviews, etc. in the gold and cryptocurrency and market. He also has an online mentoring platform and portfolio management services.

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